telehealth – Kaitiaki Nursing New Zealand

April 2026

Remote, but not alone: How nurses’ telehealth system enables safer heart-failure care

By Daman Kaur and Margaret Coghlan-Talbot

March 17, 2026

Nursing is an art with science, which resonates in our practice daily, say two Hawke’s Bay nurses, who are speaking at an upcoming digital health workshop.

July 2025

‘The virtual first responder’ — Healthline celebrates 25 years

By Robyn Bern

June 23, 2025

Since it launched 25 years ago, an estimated 3.45 million people have contacted Healthline — which is playing a critical role in improving access to care.

October 2024

Retiring telehealth nurse reflects on 19 years at the end of the line

By Robyn Bern

October 8, 2024

Whakarongorau nurse Lynley Meek is finally hanging up her headphones after 19 years.

December 2023

Whakarongorau’s telehealth nurses finally settle pay deal

By Mary Longmore

November 22, 2023

After eight months of negotiations, two strikes, nationwide rallies and mediation, frontline nurses have finally voted to accept a new offer from national telehealth service Whakarongorau — calling off two looming strikes.

November 2023

‘Without us, there’s nothing’ — more strikes considered by telehealth nurses

By Mary Longmore

October 19, 2023

Telehealth nurses from crisis services like Healthline, ambulance triaging and 111 mental health response are considering two more strikes after rejecting the latest pay offer from employer Whakarongorau, which they say doesn’t reflect their value.

September 2023

Healthline and telehealth nurses to strike over pay ‘cut’ from profitable bosses

By Mary Longmore

September 8, 2023

Nurses who take calls around the clock from some of our most vulnerable have voted to go on a 24-hour strike next week, after an offer they describe as an effective pay cut.

25 Sept	380 more health care workers at the end of winter too little too late An announcement of 380 additional nurses, midwives and health care assistants for hospitals around the country at the end of winter is too little too late, NZNO says.
23 Sept	Auckland University research finds nurse shortages increase post-surgery deaths and complications New research by Auckland University has found addressing nurse shortages in post-operative care may save 182 lives a year because short-staffed wards have higher rates of potentially preventable deaths and complications after their surgeries.
21 Sept	Whanganui Hospital ED averaged 680% capacity over a week Working in an overcrowded emergency department (ED), up to 680% capacity over a week, makes staff feel overwhelmed with the pressure, Tōpūtanga Tapuhi Kaitiaki o Aotearoa NZNO says.
14 Sept	WellSouth's Newborn Enrolment Kahu Taurima Programme a finalist at the Primary Care Awards 2026 WellSouth's Newborn Enrolment Kahu Taurima Programme is a finalist at the Primary Care Awards for the HALEO Best Supplier Service, Product or Campaign category. Winners will be announced on 17 October.
14 Sept	Global Study: Nursing Shortages Require Workforce Policy Solutions, Not Recruitment Campaigns Alone Why people choose nursing, and why they leave, comes down to the same factors. The global nursing shortage cannot be solved simply by encouraging more people to enter the profession, according to a new evidence brief.
8 Sept	Overworked, understaffed Gisborne ED staff strike Health and safety concerns arising from unsafe staffing levels have forced nurses at Gisborne Hospital’s emergency department (ED) to go on strike.
4 Sept	Strong growth in wāhine Māori and Pacific women’s cervical screening rates highlights success of self-testing programme Cervical screening participation has increased significantly for both wāhine Māori and Pacific women, reflecting the strong impact of self-testing, Screening Services and the dedicated efforts of health providers working alongside their communities.
4 Sept	Government must adopt Wai 2713 recommendations on disability system The Coalition Government must urgently adopt new recommendations from the Waitangi Tribunal which has found significant parts of the disability system prejudice tāngata whaikaha Māori (Māori with disabilities), NZNO says.
31 Aug	Employing graduate nurses will help keep them in nursing and the country A new proposal that will require Te Whatu Ora to offer all eligible graduate nurses jobs in the public health system will help keep them in nursing and in Aotearoa New Zealand, NZNO says.
26 Aug	Health Minister’s claim Winter Plan ‘managing well’ delusional Health Minister Simeon Brown’s claim that hospitals are ‘managing well’ because of the Government’s Winter Plan is delusional, NZNO says.
25 Aug	Hospital data shows nursing shortages continue to put patients at risk Te Whatu Ora data released today shows patients are continuing to be put at risk by the Coalition Government’s deliberate failure to safely staff hospital wards, NZNO says.
24 Aug	Fed-up North Shore ED staff declare state of emergency NZNO members working in the emergency department (ED) at North Shore Hospital have declared a state of emergency due to unsafe staffing levels resulting in ongoing overcrowding.
19 Aug	What happened to the winter health plan? The $25 million 2026 Winter Plan launched by Health Minister Simeon Brown in March to erase pressure on the health system has been an unmitigated disaster, Tōpūtanga Tapuhi Kaitiaki o Aotearoa NZNO says.
11 Aug	Applications open for advanced nursing education programmes Health New Zealand is encouraging registered nurses to apply for two advanced education programmes that support nurses to further develop their clinical skills and expand access to care in communities across New Zealand.
3 Aug	Health New Zealand welcomes settlement of NZRDA collective agreement Health New Zealand welcomes the vote by New Zealand Resident Doctors Association (NZRDA) members to settle their collective agreement.
30 Jul	Backing our frontline rural health workforce Rural communities across New Zealand will benefit from three new investments that will support the rural health workforce and help more people access care closer to home, Associate Health Minister Matt Doocey says.
22 Jul	Te Whatu Ora must disclose staffing levels at time of tragic death Te Whatu Ora must disclose whether the Waikato emergency department (ED) was short-staffed at the time a man tragically died in the waiting room, NZNO says.
6 Jul	Reflecting on IND 2026 Looking back on last month’s International Nurses Day 12 May 2026 (IND 2026), the impact of this year's theme "Our Nurses. Our Future. Empowered Nurses Save Lives" continues to resonate across the world. ICN’s landmark IND 2026 report defined seven key powers of nursing and this message has been strengthened with nurses in every region celebrating, naming, and owning their powers throughout May.
3 Jul	Health New Zealand acknowledges Ombudsman statement on Wakari Ward 10A Health NZ welcomes the independent investigation by the Ministry of Health into Ward 10A. On Wednesday the Health NZ board agreed to close Wakari Ward 10a as a forensic intellectual disability (ID) unit, with the future use of the ward yet to be determined.
2 Jul	New programme to fast track bowel cancer care and cut colonoscopy waitlists Health New Zealand is today launching a national initiative, designed to fast track bowel cancer care and reduce colonoscopy waitlists by up to 30 per cent.
1 Jul	Six new Co-Response Team locations announced to strengthen support for people in mental distress The next six locations for Health New Zealand and NZ Police Co-Response Teams have been confirmed, expanding a model that helps people experiencing mental distress receive timely, wraparound support that better meets their health needs.
29 Jun	Mental health and addiction targets progress continues Health New Zealand continues to make important progress against its mental health and addiction targets, meeting four out of five national targets this quarter.
25 Jun	Access to care continuing to improve across a range of health indicators New health data released today shows continued improvement in access to care across a range of health indicators.
18 Jun	Funding "boost" continues dangerous under-funding of aged care The Health Minister’s funding "boost" for aged residential care continues underfunding to the sector and will continue unsafe practices and short staffing, which is putting vulnerable residents at risk, NZNO says.
16 Jun	Labour to make maternity scans free Labour will add free maternity scans to the Medicard alongside three free doctor’s visits a year, so every pregnant woman gets the care she needs.